Complete the following steps to retrieve the password for your account:
- On the Sign In page, click the Forgot Password link.
- Enter your registered email or mobile number to receive the One Time Password (OTP).
- Click Get OTP.
- On the Reset Password screen, enter the verification code that you have received on your registered mobile or email address.
- Enter your new password.
- Confirm the password.
- Enter the MFA secret code.
- Click Reset Password. A message is displayed if you would like to save this password. Click Not Now or Save Password. The message Password updated successfully. Go to Login is displayed on the screen.
- Click Go to Login. The Sign In page is displayed. Enter the details and log into the application with your retrieved password.